Returns & Refunds Policy
Terms of Sale
Consoles purchased from Wrensilva are handmade in our San Diego shop and built to order, we do not accept returns. This applies to all consoles, speakers, and any items that have been subject to customization. If you need to cancel your order, you must cancel within 24 hours to receive a full refund.
In the event of defect, please refer to Wrensilva Warranty info.
In the event of damage that has occurred during shipping, please DO NOT DISPOSE OF PACKAGING and contact us at [email protected] or by phone at 1-800-292-6353 immediately. You will also need to email the carrier. A claim will need to be filed with the shipping carrier. We will happily assist in the process, but the shipping carrier is liable for damaged packages or loss of items during shipment.